Quality and service determine the future of the Open University

Wenjing Xu
Jiangsu Open University
Nanjing, China

The Open University is an alternative institution of higher education with specific educational features. It operates on the edge of the mainstream higher education institutions in a position of 'marginalized survival.' This situation will not bring sustainable development. If the Open University wants to achieve mainstream development, high quality is an essential requirement and a strong learning support service is necessary. In other words, quality and service determine the future of the Open University.